This paper gives a testing approach for vulnerabilityĮvaluation of Web applications to address the extent of security issues. Particularly with the security encompassing websites, Web applications, and WebĪdministrations such as APIs. The security of Web applications may be a centralĬomponent of any Web-based commerce. An attacker can misuse vulnerabil�ities in an application’s code. Source code or to pick up unauthorized access. Need for sanitization of input/output which is frequently utilized either to misuse The vulnerabilities of the Web applications are for the most part the outcome of a Required for securing websites and online services against distinctive security threats. Often overlooked within the creation of Web apps. The security of Web applications is one noteworthy component that is 4,894 correctly completed questionnaires were received. 5,000 people from Poland, Portugal and Germany participated in the study. The interview participants were employees of 10 randomly selected companies using social media to conduct sales or service activities. The authors proposed a methodology based on the Kano model and customer satisfaction in order to examine the declared needs and undefined desires and divide them into different groups with different impacts on consumer satisfaction. The results of empirical research show that the safety, simplicity and variety of services offered on social media have a significant impact on the perceived quality, which in turn positively affects the reputation. Data leaks or their sale are not welcomed by customers. Considering that the purpose of this article is to investigate the impact of social media on the company’s image, it should be remembered that this image also works for the security and privacy of customer data. Unfortunately, they still very rarely take into account the security and privacy of customers. Corporate social media has been created to support clients in using various services, give them the possibility of easy communication without time and local barriers. COVID-19, mobility, socio-social changes have transferred to the world of social media communication, purchasing activities, the use of services.
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